The article highlights the position of a Remote Program Associate with Community Action Partnership. The Program Associate will be responsible for supporting NCAP’s Practice Transformation portfolio, specifically providing logistical and communications support for educational and training activities. This includes managing communication platforms, curating external resources, and coordinating training and technical assistance requests. The ideal candidate should be detail-oriented, innovative, and have a passion for the mission of Community Action. The position offers a competitive salary and benefits package, and while it is a remote position, occasional travel may be required.
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DUTIES AND RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Communication of Training & Technical Assistance Activities and Opportunities
The Program Associate is responsible for effectively communicating the training and technical assistance activities and opportunities provided by the organization. They collaborate with the supervisor and Practice Transformation team to develop and implement communication strategies. This includes maintaining communication platforms such as the organization’s website, online Community Action Academy, Constant Contact, and social media. The Program Associate also drafts high-quality and timely communications on behalf of the Practice Transformation team for publication on these platforms. They curate and coordinate external resources to be disseminated to the Community Action network and external partners.
Training & Technical Assistance Support Requests
As the initial point of contact for training and technical assistance (T/TA) support requests, the Program Associate plays a crucial role in providing support to the Community Action network and external partners. They consult with the requesting party to understand their challenges, objectives, and budget, and communicate these findings to the appropriate member of the Practice Transformation team. The Program Associate provides resources and guidance from curated T/TA support materials to address the specific needs of the requesting parties. They also offer follow-up support for all T/TA support requests.
Grants Management & Reporting
The Program Associate contributes to the development of annual work plans and operational schedules in coordination with the supervisor and Practice Transformation team. They play a key role in coordinating, planning, and drafting programmatic sections of semi-annual reports. The Program Associate is responsible for organizing and maintaining grant documents, including tracking documents, progress reports, grant continuation forms, budgets/programs, and financial reconciliations.
Learning Community Groups (LCGs) & Communities of Practice (COPs)
The Program Associate is involved in the development and maintenance of learning content digests for assigned LCGs/COPs. They work closely with the appropriate Sr. Program Associate to draft agendas and presentation slides for LCG/COP meetings. Additionally, the Program Associate attends assigned LCG/COP meetings, providing technical support as needed. They contribute to regular and ongoing communication with LCG/COP members via email, Constant Contact, and/or the Community Action Academy.
Other Duties and Responsibilities
In addition to the above responsibilities, the Program Associate contributes to the planning and execution of NCAP events, both virtual and in-person. They also play a role in the planning, drafting, and design of NCAP-produced learning resources, including printed materials and videos. The Program Associate performs other duties as assigned.
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QUALIFICATIONS
To qualify for the position of Program Associate, candidates must meet the following qualifications:
Minimum of 2 years of experience in managing human service programs or agency; nonprofit management and governance; project and grants management/reporting; and/or coalition work
Minimum four-year Bachelor of Arts or Sciences degree in business, public administration, social work, or a related field of study
Knowledge of financial empowerment, homelessness, place-based development strategies, program integration, toxic stress/trauma, and other anti-poverty approaches
Knowledge of best practices related to organizational culture, branding, communications, website design, and virtual tools and platforms
Expertise in the following areas is strongly preferred: adult learning and development, human services delivery practices, organizational development and change dynamics, racial equity, community assessment, strategic planning, and evaluation
Other Desired Qualifications:
- Demonstrated experience/expertise in federal and state regulations governing grants administration and reporting
- Results-oriented management and accountability (ROMA) or comparable framework
- Community building and facilitation
- Community Action (local or state association)
- Excellent oral, written, and group communication skills
- Excellent interpersonal skills
- High ethical standards
- Sensitivity to diverse cultures, races, and low-income family situations
- Ability to think creatively and be a key contributor to organizational goals
PHYSICAL DEMANDS
The physical demands for the position of Program Associate include occasional standing, walking, sitting, using hands to finger, handle, or feel, reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching, or crawling, and talking or hearing. The employee may occasionally need to lift and/or move up to 10 pounds. Specific vision abilities required include close vision, distance vision, color vision, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment for the Program Associate is typically moderate in terms of noise level. While the position is remote, occasional travel may be required for activities such as meetings, classes, and workshops within the United States. The employee must be able to travel by air and overnight travel may be required approximately 5% of the time. Travel requirements are subject to change pending public health and safety conditions.
