The IT Program Analyst position at Chenega MIOS in Washington, DC presents an exciting opportunity for individuals with experience in the field. As an integral part of the team, the IT Program Analyst will be responsible for various tasks including creating and acknowledging service request tickets, handling Help Desk phone calls, and managing shipping and receiving. With a focus on maintaining efficient operations, this role also involves tracking equipment inventory and coordinating separations and system access updates. Qualifications for the position include a high school diploma or GED equivalent, 2+ years of experience, and a Secret clearance. Chenega MIOS, a division of Chenega Corporation, is known for providing innovative solutions to federal, DOD, and commercial customers worldwide. As an Alaska Native Corporation, Chenega MIOS not only prioritizes its Native shareholders but also invests its profits in the preservation of culture and heritage. With its impressive portfolio and a net value of over $600 million in managed contracts, Chenega MIOS offers a range of capabilities in information technology, systems engineering, records management, and staff services. Renowned as a Top Workplace in 2020, Chenega MIOS continuously seeks dedicated professionals in the DC Metro region and beyond. For more information about the company and available employment opportunities, interested individuals can visit their website.
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About Chenega MIOS
Introduction to Chenega Military, Intelligence & Operations Support (MIOS)
Chenega Military, Intelligence & Operations Support (MIOS) is a division of Chenega Corporation, a renowned Alaska Native Corporation. Chenega MIOS specializes in providing innovative solutions for federal, Department of Defense (DOD), and commercial customers worldwide. With a unique set of capabilities in information technology, systems engineering, records management, and staff services, Chenega MIOS has established itself as a trusted and reliable partner in the industry.
Chenega MIOS as a division of Chenega Corporation
Chenega MIOS operates as a division of Chenega Corporation, an Alaska Native Corporation founded in 1974 as a small village corporation. Over the years, Chenega Corporation has grown into a major player in the government contracting industry while maintaining its commitment to its Native shareholders and the preservation of Alaska Native culture and heritage. As part of Chenega Corporation, Chenega MIOS reinvests its profits in Native shareholders, supporting economic development and cultural preservation initiatives within Alaska Native communities.
Reinvestment of profits in Native shareholders and preservation of culture
One of the key priorities for Chenega MIOS is to reinvest its profits in Native shareholders. By doing so, Chenega MIOS actively contributes to the economic development and welfare of Alaska Native communities. Furthermore, Chenega MIOS recognizes the importance of preserving the rich culture and heritage of Alaska Natives. Through its operations and initiatives, Chenega MIOS demonstrates its commitment to preserving and celebrating Alaska Native culture.
Standard business services and contracts managed by Chenega MIOS
Chenega MIOS offers a wide range of standard business services to its 20+ wholly-owned companies. These services include information technology, systems engineering, records management, and staff services. Chenega MIOS manages contracts with a net value of over $600 million, providing critical support to its customers across various industries. With its extensive expertise and experience, Chenega MIOS ensures the efficient and effective delivery of services to its clients, helping them achieve their mission objectives.
Capabilities in information technology, systems engineering, records management, and staff services
Chenega MIOS distinguishes itself through its diverse capabilities in information technology, systems engineering, records management, and staff services. The IT Program Analyst position, in particular, offers professionals the opportunity to contribute to the success of Chenega MIOS in these areas. By leveraging their skills and expertise, IT Program Analysts play a crucial role in supporting the delivery of high-quality services to Chenega MIOS’ clients.
Recognition as a 2020 Top Workplace
Chenega MIOS has been recognized as a 2020 Top Workplace, highlighting its commitment to creating a positive and engaging work environment for its employees. This recognition reflects the company’s dedication to fostering a culture of excellence, collaboration, and employee satisfaction. By being acknowledged as a Top Workplace, Chenega MIOS demonstrates its commitment to valuing its employees and cultivating an environment that supports their professional growth and success.
Employment opportunities and website information
For individuals seeking employment opportunities with Chenega MIOS, the company’s website provides comprehensive information about available positions and the application process. With its presence in the DC Metro region and beyond, Chenega MIOS offers a range of exciting career opportunities for dedicated professionals. Prospective applicants can visit the company’s website to explore the available positions and learn more about the application requirements and process.
The IT Program Analyst Position
Overview of the IT Program Analyst position
The IT Program Analyst position at Chenega MIOS offers a rewarding career opportunity for individuals with a passion for information technology and a desire to contribute to the success of the company. As an IT Program Analyst, individuals will play a critical role in supporting the IT operations of Chenega MIOS and its clients.
Responsibilities of an IT Program Analyst at Chenega MIOS
The IT Program Analyst at Chenega MIOS is responsible for a range of important tasks that ensure the smooth functioning of the company’s IT systems and operations. These responsibilities include creating and acknowledging service request tickets, handling Help Desk phone calls, monitoring emails, managing shipping and receiving, tracking equipment inventory, and coordinating separations and system access updates.
Service request ticket creation and acknowledgment
One of the primary responsibilities of an IT Program Analyst is the creation and acknowledgment of service request tickets. This entails receiving and reviewing requests from clients or end-users, assessing the nature of the issue or request, and creating a ticket in the company’s service request system. By carefully documenting the details of each request and acknowledging its receipt, IT Program Analysts play a crucial role in ensuring prompt and effective resolution of IT issues.
Handling of Help Desk phone calls
IT Program Analysts are also responsible for handling Help Desk phone calls. This involves answering incoming calls from clients or end-users seeking IT support, troubleshooting issues over the phone, and providing guidance or instructions to resolve the problem. IT Program Analysts must possess strong communication skills and technical expertise to effectively address callers’ concerns and provide satisfactory solutions.
Email monitoring
Effective email communication is essential for efficient IT operations. IT Program Analysts are responsible for monitoring and responding to emails related to IT support and service requests. This includes promptly acknowledging receipt of emails, reviewing and categorizing the content, and taking appropriate actions to address the issues or requests identified in the emails.
Managing shipping and receiving
As part of their responsibilities, IT Program Analysts may be involved in managing shipping and receiving operations. This includes coordinating the shipment of IT equipment, ensuring timely delivery, tracking the shipment status, and managing the receipt of incoming IT equipment. By overseeing these logistics, IT Program Analysts contribute to the smooth acquisition and deployment of IT resources within Chenega MIOS and its client organizations.
Tracking equipment inventory
IT Program Analysts play a vital role in maintaining accurate and up-to-date equipment inventory records. This involves regularly updating the inventory database with details of newly acquired equipment, tracking the movement of existing equipment, conducting periodic equipment audits, and reconciling any discrepancies identified. By meticulously managing the equipment inventory, IT Program Analysts ensure that the company has a clear understanding of its IT assets and can effectively plan for future needs.
Coordinating separations and system access updates
In an organization, personnel changes are inevitable. IT Program Analysts are responsible for coordinating separations, ensuring that the appropriate IT access is revoked when necessary, and updating access privileges when new personnel join the company. This includes working closely with HR departments and system administrators to ensure the timely and accurate management of employee access rights. By effectively coordinating separations and access updates, IT Program Analysts help maintain the security and integrity of the company’s IT systems.
Required qualifications for the job
To qualify for the IT Program Analyst position at Chenega MIOS, applicants must meet the following requirements:
- Possess a high school diploma or GED equivalent
- Have at least 2 years of relevant experience in an IT support or similar role
- Hold an active Secret clearance or be able to obtain one
These qualifications are essential to ensure that applicants have the necessary knowledge, skills, and security clearances to effectively fulfill the responsibilities of the job.
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Chenega MIOS in Washington, DC
Location of Chenega MIOS in Washington, DC
Chenega MIOS has a significant presence in Washington, DC, with its headquarters located in the heart of the nation’s capital. This strategic location enables Chenega MIOS to be in close proximity to its federal, DOD, and commercial customers, facilitating efficient communication and collaboration.
Chenega MIOS’ presence in the DC Metro region
Beyond its headquarters in Washington, DC, Chenega MIOS has established a strong presence throughout the DC Metro region. With offices and facilities strategically positioned in Maryland and Virginia, Chenega MIOS is well-positioned to serve its clients in the area. This regional presence allows Chenega MIOS to provide timely and responsive support to its customers, ensuring the successful delivery of its services.
Opportunities for dedicated professionals in the DC Metro region and beyond
With its presence in the DC Metro region and beyond, Chenega MIOS offers numerous employment opportunities for dedicated professionals. Whether individuals are seeking positions in information technology, systems engineering, records management, or staff services, Chenega MIOS provides a diverse range of career options. The company values and seeks professionals who are committed to excellence, innovation, and delivering exceptional service to clients.
Chenega MIOS as an Alaska Native Corporation
Explanation of Chenega MIOS’ status as an Alaska Native Corporation
Chenega MIOS operates as an Alaska Native Corporation, which refers to a type of business entity established under the Alaska Native Claims Settlement Act (ANCSA) of 1971. ANCSA was enacted to resolve land and financial claims of Alaska Natives and to promote economic development and self-sufficiency within Alaska Native communities. As an Alaska Native Corporation, Chenega MIOS is owned and managed by Alaska Natives and is legally obligated to serve the best interests of its Native shareholders.
Reinvestment of profits in Native shareholders and preservation of culture
One of the core principles of Chenega MIOS as an Alaska Native Corporation is the reinvestment of its profits in Native shareholders. By doing so, the company contributes to the economic well-being and development of Alaska Native communities. Additionally, Chenega MIOS is committed to preserving the rich culture and heritage of Alaska Natives. Through its operations and initiatives, the company actively promotes and celebrates Alaska Native culture, ensuring that it remains vibrant and thriving for future generations.
Commitment to the preservation of culture and heritage
Chenega MIOS recognizes the importance of preserving the culture and heritage of Alaska Natives. As part of its commitment to cultural preservation, the company undertakes initiatives and activities that promote the preservation, understanding, and appreciation of Alaska Native culture. By actively engaging with Native communities and supporting cultural programs and events, Chenega MIOS ensures that the unique traditions and values of Alaska Natives are cherished and passed on to future generations.
Chenega MIOS’ Business Services
Description of the standard business services offered by Chenega MIOS
Chenega MIOS provides a comprehensive range of standard business services to its clients. These services are designed to support the diverse needs of federal, DOD, and commercial customers, enabling them to operate efficiently and effectively. Chenega MIOS’ business services encompass various areas, including:
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Information technology: Chenega MIOS offers cutting-edge IT solutions and services, assisting clients in optimizing their IT infrastructure, securing their systems, and leveraging emerging technologies to enhance their operations.
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Systems engineering: Chenega MIOS has extensive expertise in systems engineering. The company’s professionals work closely with clients to develop and implement robust and reliable systems, ensuring that their technological infrastructure aligns with their operational requirements.
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Records management: Effective records management is crucial for compliance, privacy, and information organization. Chenega MIOS provides comprehensive records management services, enabling clients to efficiently manage their information assets while ensuring compliance with applicable regulations.
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Staff services: Chenega MIOS offers a wide range of staff services, including human resources support, administrative assistance, and personnel management. These services allow clients to focus on their core competencies while benefiting from the expertise and support provided by Chenega MIOS.
Management of contracts with a net value of over $600 million
Chenega MIOS manages a portfolio of contracts with a net value exceeding $600 million. These contracts encompass a diverse range of industries and services, reflecting the company’s ability to deliver high-quality solutions across various domains. Chenega MIOS’ expertise in contract management ensures the successful execution of projects, adherence to contractual obligations, and the achievement of desired outcomes for its clients.
Capabilities in information technology, systems engineering, records management, and staff services
Chenega MIOS leverages its capabilities in information technology, systems engineering, records management, and staff services to provide exceptional solutions to its clients. By bringing together a talented team of professionals with diverse expertise, Chenega MIOS ensures that its clients receive comprehensive and integrated services tailored to their specific needs. These capabilities enable the company to effectively support federal, DOD, and commercial customers in achieving their mission objectives.
Overview of Chenega MIOS’ 20+ wholly-owned companies
Chenega MIOS operates a portfolio of over 20 wholly-owned companies, each specializing in various aspects of the business services offered by Chenega MIOS. These companies bring together a wealth of expertise and experience in their respective fields, enabling Chenega MIOS to provide comprehensive and integrated solutions to its clients. Through strategic collaboration and effective management, Chenega MIOS’ wholly-owned companies contribute to the company’s overall success and reputation as a trusted provider of innovative solutions.
The diverse range of capabilities, commitment to Native shareholders and culture, and extensive business services offered by Chenega MIOS make it a leading force in the industry. As a 2020 Top Workplace, Chenega MIOS continues to attract dedicated professionals who are passionate about making a positive impact in the field of military, intelligence, and operations support. Whether individuals are seeking employment opportunities in Washington, DC, the DC Metro region, or beyond, Chenega MIOS provides a platform for growth, professional development, and meaningful contributions to its clients and the Alaska Native community. For more information about Chenega MIOS and employment opportunities, visit their website.
