Are you searching for a full-time resident general manager job in Killeen, TX? Look no further! StayApt Suites is seeking a self-motivated and dedicated individual to join their team. With a competitive salary starting at $50,000 per year, Monday to Friday work schedule, and the opportunity for growth within an expanding hotel brand, this position offers an exciting career path. If you have strong leadership skills and a passion for the hospitality industry, apply today and take the next step towards a fulfilling career as a resident general manager.
Responsibilities
As a Resident General Manager, you will have a wide range of responsibilities to ensure the smooth and efficient operation of the property. These responsibilities include:
Manage daily operations of the property
You will be responsible for overseeing the day-to-day operations of the property. This includes managing staff, ensuring all tasks are completed efficiently, and handling any issues or emergencies that may arise.
Supervise staff and ensure their performance meets expectations
You will be in charge of managing a team of staff members and ensuring that they are performing their duties to the best of their abilities. This includes setting expectations, providing training and guidance, and conducting regular performance reviews.
Develop and implement policies and procedures
You will be responsible for developing and implementing policies and procedures to govern the operations of the property. This includes creating guidelines for staff behavior, guest interactions, and property maintenance.
Oversee budgets and financial performance of the property
You will be responsible for managing the financial aspects of the property. This includes overseeing the budget, tracking expenses, and analyzing financial performance to ensure the property is operating within budgetary constraints.
Maintain and improve property appearance and functionality
You will be responsible for ensuring that the property is well-maintained and in good working order. This includes overseeing repairs and maintenance, conducting regular inspections, and implementing improvements to enhance the appearance and functionality of the property.
Handle resident complaints and issues
You will be the main point of contact for residents and will handle any complaints or issues that arise. This includes resolving conflicts, addressing concerns, and ensuring resident satisfaction.
Coordinate with vendors and contractors
You will be responsible for coordinating with vendors and contractors to ensure that all necessary services are provided to the property. This includes managing contracts, scheduling services, and overseeing the work performed.
Ensure compliance with local regulations and laws
You will be responsible for ensuring that the property is in compliance with all local regulations and laws. This includes staying up to date on changes to regulations, implementing necessary measures, and conducting regular inspections to ensure compliance.
Implement safety and security measures
You will be responsible for implementing safety and security measures to protect the property and its residents. This includes overseeing the installation and maintenance of security systems, training staff on emergency protocols, and ensuring the property is secure.
Monitor and analyze market trends
You will be responsible for monitoring and analyzing market trends to ensure that the property remains competitive. This includes staying informed about changes in the real estate market, identifying opportunities for improvement, and implementing strategies to attract and retain residents.
Qualifications
To be successful in this role, you should possess the following qualifications:
Previous experience in property management
A background in property management is essential to effectively fulfill the responsibilities of this role. Previous experience in a similar position will provide you with the necessary knowledge and skills to succeed.
Strong leadership and communication skills
As a Resident General Manager, you will be responsible for leading a team and communicating with various stakeholders. Strong leadership and communication skills will enable you to effectively manage staff, address resident concerns, and collaborate with vendors and contractors.
Knowledge of local laws and regulations
A solid understanding of local laws and regulations related to property management is crucial. This will ensure that you can maintain compliance and avoid any legal issues.
Excellent problem-solving abilities
The ability to quickly and effectively solve problems is essential in property management. You will encounter various issues and challenges on a daily basis, and your problem-solving skills will determine your ability to overcome them.
Ability to multitask and prioritize responsibilities
Property management requires juggling multiple tasks and responsibilities simultaneously. The ability to effectively multitask and prioritize tasks will ensure that all essential duties are addressed in a timely manner.
Proficiency in property management software
Proficiency in property management software is highly beneficial in managing daily operations, tracking finances, and analyzing data. It will streamline processes and enhance efficiency in your role.
Customer service orientation
A strong customer service orientation is crucial as you will be interacting with residents regularly. Providing a positive and satisfactory experience for residents is essential for resident retention and satisfaction.
Budgeting and financial management skills
A solid understanding of budgeting and financial management is necessary to ensure the financial success of the property. This includes managing expenses, analyzing financial data, and making strategic decisions.
Attention to detail
Attention to detail is essential in property management to ensure that all tasks are completed accurately and efficiently. This includes conducting thorough inspections, reviewing contracts, and managing administrative tasks.
Ability to work independently and as part of a team
As a Resident General Manager, you will need to be able to work independently on tasks that require individual initiative. However, you will also need to collaborate with a team of staff members and work collectively towards common goals.
Education and Experience
To qualify for the position of Resident General Manager, the following education and experience are typically required:
Bachelor’s degree in business administration or related field
A bachelor’s degree in business administration or a related field is preferred for this role. This educational background provides a solid foundation in business principles and management techniques.
Previous experience as a property manager or similar role
Previous experience in property management or a similar role is highly desirable. This experience provides a practical understanding of the responsibilities and challenges that come with managing a property.
Knowledge of real estate market and trends
Knowledge of the real estate market and trends is beneficial in this role. Understanding market conditions and trends will help you make informed decisions and strategies to attract and retain residents.
Familiarity with property management software
Familiarity with property management software is highly beneficial and will facilitate efficient management processes. Proficiency in software applications specific to property management will enhance your ability to perform daily tasks.
Certifications in property management a plus
Obtaining certifications in property management is an additional qualification that can enhance your credibility and marketability in this field. Certifications such as Certified Property Manager (CPM) or Certified Apartment Manager (CAM) demonstrate your commitment to professional development.
Salary and Benefits
As a Resident General Manager, you can expect to receive competitive compensation and a comprehensive benefits package. The specific salary and benefits will vary depending on factors such as experience, qualifications, and the company’s policies. However, typical offerings may include:
- Competitive salary based on experience and qualifications
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Opportunities for professional development and growth
- Employee discounts and perks
- Relocation assistance for qualified candidates
- Flexible work schedule options
It is important to consult with the hiring company or review the job posting for specific details regarding the salary and benefits for the Resident General Manager position.
Application Process
If you are interested in applying for a Resident General Manager position, the following steps outline the typical application process:
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Submit your resume and cover letter through the company’s online application portal. Tailor your resume and cover letter to highlight your relevant experience and qualifications.
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Complete any required assessments or tests as part of the application process. These assessments may evaluate your skills and suitability for the role.
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Participate in an initial phone screening with a representative from the company. This screening may involve discussing your qualifications, experience, and interest in the position.
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Attend in-person interviews with company representatives. These interviews may include both one-on-one and panel interviews to assess your fit for the role and the company culture.
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Provide references and authorization for background checks. The company may request references to verify your work experience and conduct background checks to ensure your suitability for the position.
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Receive a job offer and negotiate terms and conditions. If selected for the role, the company will extend a job offer. You may have the opportunity to negotiate aspects such as salary, benefits, and start date.
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Complete the onboarding and training process. Once the job offer is accepted, you will undergo an onboarding and training process to familiarize yourself with the company’s policies, procedures, and expectations.
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Start employment as Resident General Manager. After completing the onboarding and training process, you will officially start your role as a Resident General Manager, overseeing the daily operations of the property.
Company Overview
Before applying for a Resident General Manager position, it is important to familiarize yourself with the company you are interested in. The company overview typically provides insights into the following aspects:
Brief overview of the company
This section provides a concise summary of the company’s background, including its history, industry, and current operations. It gives you a general understanding of the company’s focus and scope.
Mission and values
The mission and values of the company outline its core purpose and the principles it upholds. Understanding the company’s mission and values will help you determine if your values align with those of the organization.
Company culture and benefits
The company culture and benefits describe the working environment, employee expectations, and the perks that come with working for the company. It provides insights into the company’s values and how it supports its employees.
Other job opportunities available
This section may provide information about other job opportunities within the company. It can be helpful to explore potential career paths and advancement opportunities.
Location
If you are considering a Resident General Manager position, it is essential to familiarize yourself with the location where the property is situated. In this case, let’s take a closer look at Killeen, TX.
Description of Killeen, TX
Killeen is a vibrant city located in Central Texas. It is known for its close proximity to Fort Hood, one of the largest military installations in the United States. The city offers a diverse range of housing options, amenities, and attractions.
Local amenities and attractions
Killeen boasts a variety of amenities and attractions that cater to the needs and interests of its residents. These include shopping centers, restaurants, parks, museums, and theaters. The city also offers recreational opportunities, such as golf courses, hiking trails, and sports complexes.
Cost of living and housing market
Killeen has a relatively affordable cost of living compared to other cities in Texas. The housing market offers a range of options, from apartments and townhouses to single-family homes. The cost of housing in Killeen is generally more affordable than in major metropolitan areas.
Transportation options
Killeen has a well-connected transportation system, including highways, public transportation, and an airport. The city’s central location in Texas allows for convenient access to major cities and attractions in the surrounding areas.
Climate information
Killeen experiences a humid subtropical climate with hot summers and mild winters. Summers are typically hot and humid, with temperatures often reaching the 90s. Winters are mild, with temperatures ranging from the 40s to 60s.
FAQs
To provide further information about the Resident General Manager position, the following Frequently Asked Questions (FAQs) are answered:
What is the average salary for a Resident General Manager in Killeen, TX?
The average salary for a Resident General Manager in Killeen, TX can vary depending on factors such as experience, qualifications, and the specific company’s compensation structure. It is recommended to consult with the hiring company or review the job posting for specific details regarding the salary range for this position.
What are the typical working hours for this position?
The typical working hours for a Resident General Manager may vary depending on the property and company’s policies. However, as a full-time position, it generally involves a standard workweek of 40 hours. Some flexibility may be required to accommodate operational needs and emergencies.
Are there opportunities for advancement within the company?
Companies may offer opportunities for advancement within the property management department or other areas of the organization. Advancement opportunities can include promotions, expanded responsibilities, and career development programs. It is recommended to inquire about the company’s approach to career progression during the interview process.
What is the company’s approach to employee development and training?
Companies may have various approaches to employee development and training. This can include on-the-job training, mentorship programs, workshops, and access to online resources. It is important to ask about the company’s commitment to ongoing professional development and how they support their employees’ growth.
What is the process for handling resident complaints and issues?
The process for handling resident complaints and issues may vary depending on the property and company’s policies. Generally, it involves promptly addressing the concerns, conducting investigations if necessary, and finding appropriate solutions to resolve the issues. Communication and a customer-centric approach are typically emphasized.
How does the company ensure compliance with local regulations and laws?
Companies ensure compliance with local regulations and laws by staying informed about updates and changes in legislation, implementing necessary measures, and conducting regular inspections and audits. Compliance may involve areas such as safety codes, fair housing regulations, and property maintenance requirements.
What safety and security measures are in place at the property?
Safety and security measures at the property can include the installation and maintenance of surveillance systems, access controls, and emergency protocols. Companies may also have procedures for conducting background checks on staff members and implementing safety trainings for employees.
Is relocation assistance available for qualified candidates?
Relocation assistance may be available for qualified candidates, depending on the company’s policies and the specific circumstances of the relocation. It is advisable to inquire about the company’s position on relocation assistance during the interview process.
Can I work remotely in this role?
The ability to work remotely in a Resident General Manager role may depend on the company’s policies and the nature of the property management responsibilities. In most cases, this role requires being physically present at the property to oversee operations, interact with staff and residents, and handle on-site issues.
Are there any specific certifications or qualifications required for this position?
Specific certifications or qualifications required for a Resident General Manager position may vary depending on the company and property. However, certifications such as Certified Property Manager (CPM) or Certified Apartment Manager (CAM) can be beneficial and demonstrate a commitment to professional development. It is recommended to review the job posting or inquire during the application process for any specific requirements.
