VML LLC, a global marketing agency, is currently searching for an Associate Director of Experience Design based in Detroit, Michigan. In this role, the Associate Director will collaborate with stakeholders to establish an experience strategy and conduct stakeholder interviews. They will oversee the experience design team, guiding them in developing solutions that align with project goals. Additionally, the Associate Director will lead discovery workshops and direct the primary research team to perform user research. With a focus on human-centered design principles and customer experience, they will provide recommendations based on research findings and support the development of information architecture strategy. This position requires a Master’s degree in a relevant field and three years of related work experience. The Associate Director of Experience Design will play a key role in shaping and executing projects within VML LLC’s portfolio.
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Job Description
The Associate Director of Experience Design at VML LLC in Detroit, MI is responsible for collaborating with stakeholders to define the experience strategy. They lead stakeholder interviews, direct the experience design team to develop solutions, and lead discovery workshops to evaluate and interpret artifacts. They also perform user research and provide recommendations based on their findings. The Associate Director guides the XD and Content teams, oversees project planning and execution, and works regular business hours.
Responsibilities
Collaborate with stakeholders to define experience strategy
The Associate Director of Experience Design works closely with stakeholders to understand their goals and objectives. Through collaboration and strategic thinking, they help define the overall experience strategy for projects.
Participate in stakeholder interviews
The Associate Director actively participates in stakeholder interviews to gather insights and requirements. By engaging with stakeholders, they ensure that the design solutions align with their needs and expectations.
Direct the experience design team to develop solutions
The Associate Director provides direction and guidance to the experience design team. They oversee the development of innovative solutions that meet project goals and objectives.
Lead discovery workshops
Discovery workshops are an essential part of the design process, and the Associate Director takes the lead in facilitating these sessions. By guiding the workshop participants, they uncover valuable insights and generate ideas for solutions.
Evaluate and interpret artifacts
The Associate Director evaluates and interprets artifacts such as user research findings, user journeys, and wireframes. By analyzing these artifacts, they gain a deeper understanding of the user experience and identify areas for improvement.
Perform user research
User research is a critical component of experience design. The Associate Director leads the primary research team in conducting user research activities, such as interviews, surveys, and usability testing.
Define action plan and provide recommendations
Based on the research findings and insights, the Associate Director defines an action plan and provides recommendations for improving the user experience. These recommendations may include changes to the information architecture, user interface design, or content strategy.
Guide XD and Content teams
The Associate Director guides the XD and Content teams in developing and executing the information architecture strategy. They provide guidance and support to ensure the seamless integration of design and content.
Oversee planning and execution of projects
As the Associate Director, it is their responsibility to oversee the planning and execution of multiple projects and accounts. They ensure that projects are delivered on time and within budget while maintaining high-quality standards.
Work hours and schedule
The Associate Director works regular business hours, Monday to Friday, from 8:30 a.m. to 5:30 p.m. This schedule allows for effective collaboration and communication with team members and stakeholders.
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Minimum Requirements
To be considered for the role of Associate Director of Experience Design at VML LLC, candidates must meet the following minimum requirements:
- Master’s degree or foreign equivalent in Liberal Arts, Design, Interaction Design, or a related field.
- Three years of related work experience.
- Specific experience in researching and developing strategic solutions for high-traffic, dynamic websites.
- Proficiency in Human-Centered Design (HCD), Design Thinking, and Agile methodologies.
- Knowledge of customer experience design principles.
- Experience facilitating design and ideation workshops.
- Ability to synthesize customer research findings.
- Previous work experience in a digital agency.
- Expertise in designing human-centered interfaces (HMI).
- Proficiency in using design and prototyping tools such as Sketch, Figma, and InVision.
- Experience in developing UI design for mobile, responsive design, and platform-based solutions.
- Ability to travel up to 5% domestically.
- Telecommuting permitted two days a week.
How to Apply
To apply for the Associate Director of Experience Design position at VML LLC, candidates should email their resume to apply.vmlyr@vmlyr.com. Please reference job code MI0017 in the subject line.
About VML LLC
VML LLC is a design-driven company based in Detroit, MI. They specialize in experience design and work with clients to create innovative solutions for their digital platforms. With a focus on user-centric design, VML LLC aims to deliver exceptional experiences that meet the needs of their clients and their customers.
The Role of an Associate Director, Experience Design
The Associate Director of Experience Design plays a critical role in shaping the overall experience strategy for VML LLC. They collaborate with stakeholders, lead workshops, and direct teams to develop solutions that meet project goals. Through their expertise in user research and design methodologies, they provide valuable insights and recommendations to improve the user experience.
Collaborating with Stakeholders
Stakeholder collaboration is a fundamental aspect of the Associate Director’s role. By working closely with stakeholders, they gain a deep understanding of their goals, objectives, and expectations. This collaboration ensures that the experience strategy aligns with the overall business strategy and effectively meets the needs of the end-users.
Participating in Stakeholder Interviews
The Associate Director actively participates in stakeholder interviews. These interviews provide an opportunity to gather insights and requirements directly from the stakeholders themselves. By engaging in meaningful discussions, the Associate Director ensures that the design solutions address the identified pain points and achieve the desired outcomes.
Directing the Experience Design Team
As the leader of the experience design team, the Associate Director provides clear direction and guidance. They ensure that the team is aligned with the project goals and objectives, and they foster a collaborative and creative work environment. By leveraging their expertise, the Associate Director helps the team develop innovative solutions that meet and exceed client expectations.
Overview of VML LLC
VML LLC is a design agency that specializes in creating exceptional digital experiences. They work with clients from various industries and have a strong focus on user-centric design principles. By leveraging research, strategy, and design, VML LLC creates solutions that are both visually stunning and highly functional. With a strong emphasis on collaboration and innovation, VML LLC sets itself apart as a leader in the industry.
In conclusion, the Associate Director of Experience Design at VML LLC in Detroit, MI plays a crucial role in defining the experience strategy and leading the development of innovative solutions. With a focus on collaboration, research, and design, the Associate Director helps create exceptional experiences for clients and their customers. If you meet the minimum requirements and are passionate about user-centric design, this could be the perfect opportunity for you. Apply now by emailing your resume to apply.vmlyr@vmlyr.com and referencing job code MI0017.
