Project Manager, Inventory Management & Planning

Job Summary: 

The project manager role will manage and execute multiple time-sensitive projects to meet business objectives of the IHerb Inventory Management & Planning team.  Reporting to the VP of the department, this position assumes primary accountability for assigned projects and manages projects from concept to deployment to ensure project goals and objectives are accomplished within prescribed time frames.  Responsibilities  encompass the overall management of projects including timeline adherence, internal and external communications, risk assessment, and project scope. This position requires strong leadership, analytical and communication skills with advanced knowledge of excel for data analytics.

This is an exciting time to start this journey, providing the candidate the opportunity to blueprint and drive change. The successful candidate will bring in relevant industry experience, vision for continuous improvements, influencing ability to drive process and solution standardization, and collaboration with various stakeholders to achieve common goals, while delivering consistent and thorough deliverables as required.

This person will be adept in project management, come with a collaborative mindset and most importantly,  enable the continuous flow of value through interactive improvements.

Job Expectations:

• Work closely with COO and VP, Inventory Management & Planning to participate in continuous improvement activities of IHerb’s Inventory Management & Planning teams through defining key goals, value adds, and implementation plans followed by execution of improvement projects

• Identify, drive and develop best practices, efficiencies and project workflows

• Develop project plans which identify key issues, problems, approaches, performance metrics and resources required

• Perform day-to-day management of project development activities to include but not limited to; prioritizing, resolving issues and discrepancies as they surface

• Collaborate and synchronize project development goals with applicable stakeholders

• Ensure that projects meet deadlines through the negotiation of time commitments and resource allocation with various departments, and escalate issues that may impact successful completion and implementation

• Conduct data collection and analysis before, during and after project completion

• Train IHerb team members to manage ongoing operations of implemented solutions when necessary

• Actively participate and lead in well-formulated recommendations, identifying new opportunities and initiating action plans to improve business performance and processes

• Engage in company wide projects from time to time 

The duties and responsibilities described above may provide only a partial description of this position.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills and ability to influence senior stakeholders to adopt industry best practices in terms of business processes and technology solutions.

• Strong business acumen within an enterprise planning function and other supply chain execution functions, including transportation planning, manufacturing planning, and warehouse management.

• Strong research, data analysis, and problem visualization skills

• Ability to collaborate with multiple teams effectively

• Functional knowledge of planning, forecasting, purchasing execution and supplier relationship management, along with related supply chain areas

• Understanding of the use of technology tools that enable demand and supply planning 

• Strong computer skills, proficient with Google Office Suite and multiple communication apps

• High proficiency in developing concise google slide deck presentations

Experience Requirements:

Requires a minimum of  two (2) years of project management experience.  Experience managing complex projects and an applied understanding of business process workflows preferred.

Work Environment:  The WFH environment is primary, office is optional.  Other factors are:

• Hectic, fast-paced with multi-level distractions

• Professional, yet casual work environment

• Professional, private space for video meetings required

• Ability to work extended hours as required