The Project Manager (PM) will be responsible for planning, executing, and overseeing the successful completion of Authorium onboarding and implementation projects or consulting projects to meet the needs of the customer, as defined in the scope of work (SOW). Their role is to ensure that projects are delivered on time, within the allocated budget, and according to the defined scope and quality standards. The PM will work alongside Solution Engineers, who will configure products for clients and support any technical questions they may have. The PM will also work with Authorium Consultants as-needed to deliver procurement support and subject matter expertise as defined in the SOW. PMs will serve as the main point of contact (PoC) during the onboarding or implementation process, until the product has launched, when they will transition the customer to the Customer Success team. The PM will maintain a professional relationship with clients to learn the challenges they're facing and assist in implementation according to those needs.
Key responsibilities of the Project Manager role include:
At Authorium, we’re well aware of the impact the government can have on people’s lives. We won’t rest until every government has access to the modern technologies the private sector takes for granted. The barrier here is legacy procurement processes that can be byzantine in complexity. Authorium makes products to modernize legacy procurement processes and as well as to pioneer greater agility in procurement using something we call a Challenge-Based Approach.
We are looking for a Project Manager to help understand customer needs and present solutions accordingly as we grow Authorium to the next level. This role will include up to 25% travel for on-site customer work.
We are looking for someone who is extremely ambitious, curious, and hungry to make a big impact in the lives of our customers (the government officials responsible for changing residents' lives through innovation in procurement). You are someone who possesses both a high level of customer empathy and technical mindset. You are resourceful and aren't afraid to push yourself outside of your comfort zone in order to solve a problem. In this position, you’ll be an integral part of the Service Delivery team, helping deliver big customer wins and providing a voice for improvement of our offerings. No job is beneath you, and you know that speed of execution and innovation are key to winning.