Project Manager
Location: Dayton, OH
Employment Type: Full Time
**Remote applicants will be considered if they are accessible to our customers.
About KiZAN
We make technology personal!
KiZAN is an Industry leading Microsoft Professional Services and Managed Services Provider supporting Regional, National and Global clients. We personalize technology by sparking passion, fueling purpose, and building connections.
Here at KiZAN, we are one team, we support each other, and take the initiative to solve problems. We are fully committed to the direction chosen and always support our Mission. Being a part of KiZAN means that we win together, we create an inclusive atmosphere where everyone feels accepted, a sense of purpose, and we embrace collaboration.
KiZAN Technologies has an immediate need for an exceptional individual to join our family as a Project Manager. The ideal candidate will have strong communication skills, is a true team player with a commitment to success, has leadership skills, and will be able to thrive in a fast paced, rapidly-changing environment.
Responsibilities
The Project Manager provides project oversight, management, and direction in the development and deployment of technology to meet strategic and tactical business goals for assigned customers. The candidate must be customer facing, have a professional appearance, energetic personality, and utilize effective communication skills. The candidate should require minimal supervision and direction in order to accomplish assigned tasks. The candidate will be expected to follow PMO processes based on the PMI practices.
Responsibilities may include, but are not limited to:
- Able to follow PMO processes with minimal supervision
- Ability to work independently with minimal supervision
- Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
- Manages resource schedules and time allocation of resources
- Effectively communicates relevant project information to client stakeholders, KiZAN account executives and other internal stakeholders.
- Manages day-to-day operational aspects of a project and scope
- Effectively applies our methodologies and enforces project standards
- Prepares for engagement reviews
- Minimizes our exposure and risk on project
- Documentation throughout the project life cycle to ensure stakeholders are informed and provide clarity for the project team
- Tracks and ensures team is reporting hours and expenses on a regular basis
- Manages project budget and works with project team to ensure time has been entered for project and time entries are correct
- Ensures timely and accurate invoicing
- Identifies business development and "add-on" sales opportunities as they relate to a specific project
- Excellent facilitation skills, including meeting content/agenda and proactive/creative management of issues
- Resolves and/or escalates issues in a timely fashion
- Understands how to communicate difficult/sensitive information tactfully
- Motivates team to work together in the most efficient manner
- Mitigates team conflict and communication problems
- Manages day-to-day client interaction
- Sets and manages client expectations
- Develops lasting relationships with client personnel that foster client ties
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships
- Builds a knowledge base of each client's business, organization and objectives
- Complies with and helps to enforce standard policies and procedures
Minimum Requirements
- 3+ years of Project Manager experience
- Ability to manage multiple projects (single to multiple KiZAN resource projects)
- Experience with IT project management
- Knowledge of Agile, Scrum, and Waterfall methodologies
- Prior experience in a professional services environment strongly preferred
- Ability to travel, overnight up to 20%
- Ability to travel on behalf of KiZAN with reliable transportation.
- Authorization to work in the U.S. without sponsorship
Skills and Abilities
- Excellent written and oral communication skills in English. Must be able to effectively and comfortably communicate with all types of individuals (end users to executive management)
- Communicates effectively with clients to identify their business needs and create requirements/user stories
- Ability to work independently/self-reliant and show initiative with minimum supervision
- Ability to quickly learn new technology and apply appropriately to business situations
- Ability to balance team and individual responsibilities
- Ability to work under pressure; meet strict time deadlines
- Strong problem-solving skills
- Ability to listen effectively and seek clarification
- Strong written and verbal communication skills with strong English language grammar skills
- Working knowledge of Outlook, Excel, Word, Project and PowerPoint; Various Internet browsers; Visio preferred; SharePoint
Preferred Experience, Skills and Abilities
- Knowledge of and experience with managing development and infrastructure projects specifically utilizing Microsoft technologies
Education and Certification(s)
- Bachelor’s degree from four-year college or university or equivalent experience/knowledge
- PMP Certification within first year of employment
EEO/AA Employer