The AV/VTC Administrator at TekSynap in Washington, District of Columbia is responsible for a wide range of duties related to audiovisual and video teleconferencing support. This full-time administrative position requires a candidate with at least 2 years of AV/VTC support experience and a Secret Clearance. The chosen individual will be tasked with troubleshooting hardware and software issues, maintaining conference room availability, conducting regular maintenance and testing, and providing support for AV/VTC equipment. In addition to these responsibilities, the AV/VTC Administrator will also be expected to attend conferences, ensuring that all AV/VTC events run smoothly and effectively. Thus, familiarity with Crestron, Extron, AMX, and Webex solutions/environments is required. If you possess the necessary qualifications and thrive in a technology-driven environment, this promising opportunity may be an ideal fit for you.
AV/VTC Administrator: Ensuring Seamless Audio and Visual Communications
Job Title: AV/VTC Administrator Employer: TekSynap Location: Washington, District of Columbia Closing Date: January 28, 2024 Industry: Technology and Software Function: Administrative Position: Full-time
In the fast-paced world of technology and software, effective communication plays a crucial role in the success of organizations. As an AV/VTC Administrator at TekSynap, you will be at the forefront of ensuring seamless audio and visual communications. From providing support for AV/VTC events to troubleshooting hardware/software issues, your expertise will contribute to the overall efficiency and productivity of our teams.
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Responsibilities
- Providing support for AV/VTC events
- Troubleshooting hardware/software issues
- Maintaining conference room availability
- Conducting maintenance and testing
- Attending conferences
- Providing support for AV/VTC equipment
Required Qualifications
To excel in this role, you should possess the following qualifications:
- 2 years of AV/VTC support experience
- Familiarity with Crestron, Extron, AMX, and Webex solutions/environments
- Possess a Secret Clearance
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Job Description
As an AV/VTC Administrator, your role will encompass a wide range of responsibilities that contribute to the smooth operation of audio and visual communications within our organization. Let’s explore each aspect in detail below.
Support for AV/VTC Events
Coordinating and setting up AV/VTC equipment for events is a critical part of your role. You will ensure that all necessary equipment is available and in working order, guaranteeing a seamless experience for attendees. When needed, you will provide on-site support during events and assist with the technical aspects of AV/VTC presentations. Your expertise and presence will contribute to the successful execution of each event.
Troubleshooting Hardware/Software Issues
Inevitably, hardware and software issues may arise in AV/VTC systems. As an AV/VTC Administrator, you will be responsible for identifying and resolving these issues promptly. Through thorough diagnostics and repairs, you will keep our AV/VTC equipment functioning optimally. For complex issues, you will escalate them to higher-level technical support and collaborate with vendors and external support teams as required.
Conference Room Availability
Ensuring conference room availability and proper setup for each meeting is crucial to maintain smooth operational workflows. You will maintain a schedule of conference room availability, coordinate reservations, and respond to requests for technical support. Your attention to detail and proactive approach will guarantee that conference rooms are fully equipped and functional, enabling productive meetings and collaborations.
Maintenance and Testing
To uphold the reliability of AV/VTC equipment, regular maintenance tasks are essential. As an AV/VTC Administrator, you will perform routine maintenance and testing, ensuring equipment functionality is at its peak. You will also be responsible for updating software and firmware when necessary, documenting all maintenance activities, and keeping accurate records. Your dedication to upholding the highest standards of equipment maintenance will contribute to seamless communication within our organization.
Attending Conferences
Representing our organization at conferences and industry events is a part of your role as an AV/VTC Administrator. You will be responsible for setting up and operating AV/VTC equipment at these events, providing technical support to presenters and attendees. Additionally, you will have the opportunity to network with industry professionals, staying updated on the latest trends and technologies. Your presence at these conferences will showcase our commitment to excellence in audio and visual communications.
Secret Clearance
Possessing an active Secret Clearance is a crucial requirement for this role. As an AV/VTC Administrator, you will handle sensitive information and be responsible for complying with security protocols and regulations. Maintaining the confidentiality of classified information and adhering to government policies and procedures will be of utmost importance.
In conclusion, the role of an AV/VTC Administrator at TekSynap is pivotal in ensuring seamless audio and visual communications. Your expertise in providing support for AV/VTC events, troubleshooting hardware/software issues, maintaining conference room availability, conducting maintenance and testing, attending conferences, and providing support for AV/VTC equipment will contribute to the efficient and productive functioning of our organization. Join our team and make a significant impact in the world of technology and software!